Privacy Statement

Effective Date: 01/01/2025 Datel Group Holdings Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://datelservices.co.uk.

1. Who We Are

We are a UK-based provider of electrical, data, and communication services. For any privacy-related enquiries, you can contact us at: info@datelservices.co.uk

2. What Personal Data We Collect

We collect the following information through our website contact forms: – Name – Email address – Phone number – Message content We also collect anonymised analytics data via cookies.

3. How We Collect Your Data

Data is collected through: – Contact form submissions – Google Analytics – Google Search Console cookies and traffic tracking

4. Why We Collect Your Data

We process your data to: – Respond to enquiries (contractual necessity) – Improve our website and services (consent) – Manage job or client outreach through our internal CRM (legitimate interests)

5. Legal Bases for Processing

Under the UK GDPR, we process data based on: – Consent: For analytics cookies – Contract: When responding to your enquiries – Legitimate Interests: Business communications and CRM use

6. Cookies and Tracking

We use analytics cookies to understand website traffic and improve performance. For details, see our Cookie Policy below.

7. Data Sharing

We only share data with: – Google Analytics – Access Coins (our internal CRM) We do not sell or rent your data.

8. Data Security

Our website is hosted with PCI-compliant providers. Daily backups are taken and malware scans are performed every day.

9. Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by law. You may request deletion at any time.

10. Your Rights

You have the right to access, correct, or request deletion of your data. You may also object to processing or withdraw consent where applicable. Please contact us at: info@datelservices.co.uk

11. International Visitors

Our website welcomes international users. By providing your data, you acknowledge its processing in accordance with UK data protection laws.

12. Changes to This Privacy Statement

We may update this policy from time to time. The latest version will always be available on this page.